Steve Rogers Ford Reviews
Steve Rogers Ford is dedicated to offering an outstanding car-buying experience and an extensive selection of both new and pre-owned Ford vehicles. We’re proud of the positive Steve Rogers Ford reviews we’ve earned, and we invite you to come see why so many choose us as their Whitehouse car dealership of choice.
Our professional staff, transparent sales process and unwavering focus on customer satisfaction set us apart. Browse Steve Rogers Ford reviews from our customers, then arrange your test-drive to personally experience the quality of a new Ford or a reliable used car.
Steve Rogers Ford: A Trusted Local Dealership Nearby
What gives our local Ford dealership its exceptional reputation? Beyond competitive pricing and experienced sales and service teams, our goal is to make your visit enjoyable and stress-free. Stop by Steve Rogers Ford in Whitehouse to experience our smooth car-buying process and find out why our visitors rate us so highly.
Leveraging our industry expertise and deep commitment to the local community, Steve Rogers Ford has established itself as a dependable dealership in Ohio. Your feedback is invaluable to us and propels our continuous improvement.
Steve Rogers Ford Reviews & Testimonials
Hear directly from our customers about their experiences with us. Whether you’re purchasing a new Ford, coming in for maintenance or looking for expert automotive advice, the team at Steve Rogers Ford is here to help. And if you’d like to leave a Steve Rogers Ford review of your very own, we welcome the feedback! We look forward to seeing you in our showroom.
Awesome smiling folks. Great customer waiting lounge. Was able to pick up my parts order at the same time.
Completed the service on time, called me when done, advised me I could use my points for payment, great service.
I had the best car buying experience ever with Dennis Osworth. He was very accommodating in the process and I was in and out of the paperwork process in less than 10 minutes! I 10/10 recommend!
I was very disappointed in the service. It was like the serviceman was trying to nickel and dime me for whatever he could. If I can't trust a Ford serviceman I might as well go elsewhere.
I bought my last car from Steve Rogers Ford and the customer service is still great
Professional relationship due to competent people!! My car dealer for several years for great results
I had a very good experience when walking into Steve Rogers Ford they were all very kind and respectful especially my sales guy
Very friendly staff!
Salesman, Michael Beltram, said he would repair an issue on the used car that we purchased prior to us taking ownership. We believed the repair had been done and purchased the car and drove it home only to find out that the issue had not been repaired. We had to pay over $650 to have the repair done correctly with our trusted mechanic and not at Steve Rogers Ford. I will never go back to this dealership for a car or service again. They also said that the price of the car had gone up since we test drove it due ... Read More DealerRater - Jun 10, 2025
Dennis was great and I love my new Ford Escape! Great team at Steve Roger’s Ford!
Michael Beltran was fantastic to work with! This was the first time we have been to this dealership and I recommend 10/10
Other than dirty fingerprints all over the glovebox, the service was good. I was used to getting a car wash with service, but maybe that is not a thing anymore (or was only at a Lincoln dealership?).
Service was fantastic! They worked with us every step of the way to make sure the experience was fantastic. I would highly recommend!
If an oil change coupon states a price and the price will actually be higher, you should say so beforehand. Surprise! I could have gone to the shop around the corner for the price I ended up paying. I won't nitpick about anything. It's the money. It's always the money.
Great working with Kristy! She made buying a car such a pleasure and so easy. I will recommend working with Kristy to anyone I can.
Worked with Michael Beltran who went above and beyond to get us the vehicle we wanted. When we picked up the vehicle, everything was prompt and complete, we were on the road in 30 minutes!!! Thank you Michael and Steve Rogers Ford!!!
Very knowledgable and curtious. Customer service was great! Always kept me informed of service time.
Very happy with the service and thorough review view of my vehicle! Friendly customer service from Nate! Very satisfied!!
The service work is fine... however, one of the employees is very rude (to everyone) and especially discourteous to women. Nate (Nathan???) needs to learn how to properly interact with customers. Rolling his eyes, slamming down papers... not exactly what we look for in proper customer service interaction.
The set up was pleasing to the eye, great customer service and shout out to Dennis!
Came in for a new car — Mike was incredibly kind, honest, and helpful! Highly recommend.
We worked with Michael Beltran and John Young. They were very honest and made the whole process painless. We did have a couple minor issues with the used vehicle we purchased and they scheduled us right away to get the issues fixed. 10/10 recommend!
I came in for an oil change. I asked for one thing that I wanted checked out. The brake pads were throwing brake dust like crazy. The pads were installed by SR Ford as well as over
ten thousand dollars worth of service. Nate completely ignored me. He either refused to look into it and didn't care. The PR at the desk conisinding and judgemental. I paid eighty percent of ten thousand dollars in advance. I come in to pick up and the women says real hateful and demeaning
" Oh your a self pay ". I said " ... Read More DealerRater - May 5, 2025
Steve Rogers Ford made my service experience convenient and satisfying. I was pleased with the attention to detail and the prompt turn around.
Great customer service experience with the Steve Rogers Ford team! Highly recommended for leasing, sales, and service!
Had a great experience with Michael Beltran. He was very honest and extremelty helpful (like up and beyond) and I left with a great vehicle!
Had a great experience with Michael Beltran. He was very honest and extremelty helpful (like up and beyond) and I left with an awesome vehicle!
This has been the most positive dealership experience I’ve had in the Toledo metropolitan area. I purchased this Maverick new in 2021 at Maumee Brondes Ford, and have been searching for respectable service ever since. Steve Rogers service advisors were respectful and informative. Their service technicians performed requested services, and were mindful of the condition they left my vehicle in.
The recall was taken care of the by dealership handle everything was handle in a timely manner. I would recommend Steve Roger’s Ford to friends and family always happy with them.
Everyone is very friendly and knowledgeable. My husband and I love dealing with the people at Steve Roger’s Ford!
Poor customer service in the service department the service manager was very unprofessional. Would not recommend anyone to go there.
Dennis was AWESOME! We had a great experience and my son loves his "new to him" Fusion. We will definitely look to see what is available when were ready for another vehicle.
They always do a good job. They explain everything they are doing and do not charge too much.
Everyone I encountered at the dealership was very nice and professional. Reiss C. provided excellent customer service with great communication throughout the process. He was friendly, helpful, and made the experience smooth and enjoyable. I’m very happy with my purchase—a 2015 Mercedes 4MATIC—and I truly appreciate the way I was treated. Highly recommend!
I had questions about a recent scheduled service and the manager immediately called me to advise the details. I was VERY pleased with the prompt and courteous response to my inquiry and will continue to have my warranty and regular services at Rogers in Waterville.
A pesky check engine light came on, and when an auto parts store free scanned the car's computer kicking out a trouble code that confused me. I took my car to Rogers Ford, and they diagnosed the problem. I thanked them, but opted to make the recommended fix on my own because the work was in my knowledge zone. No dissatisfaction with the Rogers crew. I decided to trust my skill to remedy the problem.The auto parts store free scan could not give me the total remedy that the Rogers crew did. Thanks Rogers!
Dennis was amazing. No pressure, friendly, but worked with us. Everything felt fair. And I love my new car! Thank you!
Clean, friendly, helpful, courteous in all departments. Would highly recommend Steve Roger's for your next vehicle!!
I was able to get an appointment quickly. The service team was friendly and efficient. I'll go back next time I need service.
As always great service great place to buy a car friendly salesstaff
Friendly and knowledgeable staff! I will always take my vehicle to Steve Rogers Ford for my service needs!
The service at Steve Rogers Ford cannot be matched. The are extremely knowledgeable and communicates through the entire process.
Overall the mechanical service and the service representative at the desk was good, but when I got into my vehicle to go home it was all greased up from the mechanics that serviced it. The steering wheel, console arm pad, drivers side door arm rest was greased up, and the drivers floor mat was all boot printed up. I had to fully wipe down and clean my vehicle afterwards. The mechanics need to show a little more respect!
Service was excellent and done on time.
Service center was responsive and performed as expected. The staff was friendly and provided excellent communications. Thank you!
Everybody very friendly and helpful. Service department was thorough and did great work and keeps you informed on your progress
Great and dependable and expensive and were quicker than usual.lt was a cold icey day. I was on time for my appointment
They do a good job on repairs in a reasonable amount of time. The shuttle service is a great feature.
The dealership does a great job - efficient, communicative and moves quickly. They clearly care that you receive good service.
Very friendly staff. I was able to have multiple services performed very efficiently in under two hours!
Mike Beltram was the best salesperson I have ever dealt with. He was patient, helpful, and knowledgeable. Communication was amazing! Highly recommend Steve Rogers Ford and Mike!
Super easy to deal with and a pleasant experience all the way around.
I was pleased with the service I received at my most recent visit. I will continue coming to this service department.
Service is spot on. Quality, Experience, Communication, Reasonable Cost... all boxes checked. Sales staff is engaging, knowledgeable and helpful. Steve Rogers' facility is clean, comfortable and the staff is friendly and efficient.
They were fair and easy to work with. I appreciated their honesty, professionalism and friendliness.
The service was disappointing and my issue is still not resolved. . I was given my vehicle back. I was told we need to wait for the Ford tech people to return from holiday. I called back and there was no answer resolution and no returned call. I still have not heard a reply and no resolution to the issue.
Dennis was a great salesman! Highly recommend this dealer . Very honest and they want to sell .
Repeat customer. Fantastic experience buying a car for our recent college graduate. Everyone went out of their way to ensure we got exactly what we wanted and it was a huge surprise for her! One of the easiest car buying experiences I’ve ever had. Will definitely go back.
I was very pleased with the professionalism and treatment I received at Steve Rogers Ford. In particular, Dennis Osworth was extremely helpful in finding a vehicle that had most of the things I was looking for. I had visited other Ford dealerships but none of them were as diligent and as thorough as Dennis Osworth.
Excellent experience. Sales team is excellent, will recommend this dealership to everyone. Customer service cannot be beat.
Great place to do business for car buying and service. Everyone is helpful and professional.
Service is always done quickly and the staff is friendly. Waiting room is also good, but I would like to see a placard about how to get on the internet.
I will give me complete review once I get my rental reimbursement that was completed November 23rd. I keep getting put off and will not buy a Ford again after 50 yrs of dedicated purchases and current ownership of 4 Ford products. Mark Jakubec
Still can't figure out how a 69$ oil change cost 122.66$ will go elsewhere for oil changes
I was able to make my appointment when I wanted it. Once I was at the dealer, I was in & out within 40 minutes! Thanks!!!!
The gentleman i dealt with at the service counter was rude and acted like I was another to him to help,the tech had no idea what was wrong with truck even though they knew the day before in less than 5min,them wanted to charge me $500 to replace a $45 part that took me 10 min to do and they still charged me $225 fee for plugging scanner in for 5min,have had them do all my repair work before but will not be going back.
Best Sales Experience I have had from a Ford Dealership! if you are looking for excellent customer service, without all of the "b.s" that sometimes comes with the typical "car salesperson", then this is the place for you! Dennis Osworth was simply amazing to work with from start to finish and Kristy Rogers was excellent at the end with the signing of papers to finish the deal. I could not have expected a better experience from a Ford dealership. Been dealing with Raabe or Reineke in Lima for years. Dennis made me and my wife ... Read More DealerRater - Dec 21, 2024
One of the few dealers that will work on RV's.I have always had good & prompt service here.They work magic on finding parts for an older RV(1999) Latest service was to replace a failed speed sensor(abs) & an oil change.
The service department was exceptional. There communication was great and timely. I couldn't have asked for better service.
First experience at this dealership, very courteous and helpful.Will be returning there for service.
The staff here are all amazing! Nate and Madi in the Service Dept were great! There waiting lounge makes you feel at home! They got me in as scheduled for my oil change and back on the road! Would recommend.
Went way out of their way to solve my issue with my Bronco. Kept me posted on progress the entire way.
Best service in town that can be trusted. Mechanic actually help me understand what repair was needed on my vehicle.
I've been using Steve Rogers Ford for at least eight years now and haven"t had any complaints yet !!! I would recommend them to anyone !
Kind caring and the staff kept me updated on my service needs and were done within the timeframe shared when the appointment was made
Very helpful and useful for my first time car purchase. Definitely would highly recommend as they are a great team to work with!
It was the Easiest process to buy a new vehicle in which I have been involved.
Jessica was fantastic to work with and helped me get creative and get out of my Lease and into a new car.
Steve Rogers Ford website is easy to navigate and I can find exactly what I am looking for easily
Finding a vehicle has never been so enjoyable and easy! Thank you so much! We will be back in a month for our second vehicle!
The experience was easy going and our sales person Jessica was wonderful. We were done in a couple hours and driving away with our new car.
Great service! Friendly staff!
This dealership was so easy to work with and was able to find the vehicle lease I was looking everywhere else for with no leads. Excellent service, highly recommend.
They took all my needs and wants and where I wanted to be price wise and made it happen
Always amazing to work with. They focus on your needs and ensure you are taken care of. Thanks for your amazing service.
Issue not addressed completely
Great service and staff were very friendly. I also appreciated how quickly they got back to me.
Very helpful and understanding. He was patient with us as I tried not to cry.
I had excellent customer service. They even delivered the vehicle right to me! Ten out of ten recommend!
Addressed all requirements needed.. Knowledgeable on what oil and services were needed. Appreciated the short waiting time.